We use cookies to keep the site reliable, remember basic choices, and understand which pages are useful. You can accept, reject, or review the settings before continuing.
Whether you are checking the depth of your mattress before ordering a fitted sheet, or you need help deciding between percale and sateen for a guesthouse order, the team at the Johannesburg workshop is happy to help. We answer most enquiries within one working day.
Workshop visits By appointment only, Monday to Friday.
Wholesale enquiries Guesthouse and boutique hotel orders are handled separately from the direct range.
Address
6174 Nhlapo Stravenue Apt. 397
Laubschermouth, LP 1519
Phone
Studio Hours
Monday to Friday: 8:00 - 16:30
Saturday: 9:00 - 13:00
Sunday and public holidays: Closed
A few things customers often ask before ordering percale sheets, linen duvet covers or deep-pocket fitted sheets. If your question isn't here, our studio team replies within one working day.
Our fitted sheets are cut for mattresses up to 40 cm deep, which covers most pillow-top and extra-thick models sold in South Africa. The elasticated hem runs all the way around, so the sheet stays tucked even if you move around at night. If your mattress is thicker than 40 cm, measure it before ordering and we'll advise on the best option.
Percale has a crisp, matte finish and breathes well, which makes it a good match for warm climates or anyone who sleeps hot. Sateen is smoother and has a subtle sheen, with a slightly heavier drape. Both are made from long-staple cotton, but the weave changes the hand feel. If you prefer a cool, fresh bed in summer, percale is usually the safer choice.
Yes. Our linen duvet covers use a blend of 55% linen and 45% cotton. The linen gives that open, airy structure, while the cotton adds softness and makes the fabric easier to care for. Linen does wrinkle naturally, and that's part of its character. After a few washes it becomes noticeably softer without losing its breathability.
We stock standard (50 x 75 cm) and queen (50 x 90 cm) pillowcases in the same fabric and colour family as our sheet sets. Queen sizes suit larger European pillows and are also a good option if you prefer a longer pillowcase with extra fabric to tuck under. Each pillowcase has an envelope closure, so no exposed edges.
Wash before first use in cold or warm water (max 40°C) on a gentle cycle. Avoid bleach and fabric softener, as they coat the fibres and reduce absorbency. Tumble dry on low or line dry in the shade. Percale and sateen both come out of the dryer with fewer wrinkles if you remove them while slightly damp. Linen can be tumble dried on low, but it will soften faster if you take it out before it's fully dry.
Yes. Wholesale orders for guesthouses and boutique hotels are handled separately from the direct-to-consumer range. We work with you on sizing, colour consistency and bulk pricing. Bulk orders are cut and sewn in the same Johannesburg studio, so quality control stays consistent across every batch. Send us your requirements and we'll come back with a tailored quote.
Whether you are deciding between percale and sateen, need to measure your mattress depth, or have a question about an existing order, our studio team is the one to talk to. We keep support direct and practical, so you get a clear answer the first time.
Most questions about fabric care, sizing and delivery are answered within one working day. For wholesale and trade enquiries, we usually respond within two working days.
Best for detailed questions about a specific product, your order status, or fabric care. We reply from the workshop, not from a call centre.
info@madeleinebedding.comResponse within 1 working day
For quick questions about stock, sizing or an order that is already on its way. Monday to Friday, 08:00 to 16:30 SAST.
024 623 2101Usually answered immediately
You are welcome to drop by our Johannesburg workshop to feel the fabric in person. Please call ahead so we can have the right samples ready for you.
6174 Nhlapo Stravenue Apt. 397By appointment only
Looking for a quick answer on thread count or sheet fit?
Browse common questions